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Transparency & Trust

Privacy & Data Policy

Learn how Flowers Vibe Studio collects, secures, and handles your order details, cookies, and WhatsApp inquiries.

Encrypted Payments

All checkouts use industry-standard 256-bit SSL encryption. We never store credit or debit card numbers on our servers.

Minimal Cookie Tracking

Cookies are used solely to keep shopping carts active, preserve session preferences, and ensure seamless navigation.

Direct WhatsApp Privacy

Your phone number and messages are used exclusively for order coordination and customer support—never shared with third parties.

1. Information We Collect

When you browse our online boutique, place an order, or contact us, Flowers Vibe Studio may collect:

  • Customer & Recipient Details: Full name, mobile number, recipient contact, delivery address in Pune, and personalized gift note messages.
  • Billing Information: Invoice details and transaction IDs provided by authorized payment partners.
  • Technical & Browsing Data: IP address, device type, browser information, and visited pages to improve site performance.

2. How We Use Your Information

We strictly process your data for legitimate business purposes:

  • Handcrafting, packaging, and dispatching your flower bouquets and gifts.
  • Coordinating doorstep delivery timings with recipients across Pune.
  • Sending instant order updates, digital receipts, and delivery confirmations via WhatsApp or email.
  • Answering custom wedding, event, and floral subscription inquiries.

3. Cookie Policy & Tracking

Our website utilizes necessary first-party cookies to remember items added to your shopping cart, maintain logged-in sessions, and track aggregated website traffic. We do not sell, rent, or lease your browsing patterns or personal data to external advertisers. You may disable cookies through your browser settings at any time without restricting direct WhatsApp inquiries.

4. Secure Online Payments

Online payment transactions on Flowers Vibe Studio are processed through certified, PCI-DSS compliant payment gateways (such as Razorpay or UPI). Sensitive financial details, including card CVVs or net banking credentials, are encrypted end-to-end and never pass through or get stored on our internal servers.

5. WhatsApp & Customer Support Channels

When connecting with us via our official business line at +91 98605 77566, conversations, custom bloom photos, and reference mood boards are kept strictly confidential between you and our floral design team.

6. Your Rights & Data Contact

You have the right to request access to your stored personal information, ask for updates to your delivery addresses, or request the deletion of your account records. To exercise these rights, please reach out to our privacy coordinator:

Flowers Vibe Studio — Privacy Desk

Keshavnagar, Mundhwa, Pune, Maharashtra 411036, India

Email: saudagardhope@gmail.com | WhatsApp: +91 98605 77566